Shipping Policy

Customer standard - Consistent application: Standard shipping is complimentary for all gocontigo orders delivered within the United States, the only market currently served.

Address corrections and cancellation

Practical application - Store-specific response: Review the US delivery address before checkout and contact us promptly about a correction. An unshipped order may be canceled; a shipped order follows the Refund Policy.

Taxes

Service approach - Operational review: The checkout collects taxes only as required under applicable law.

Shipment tracking

Customer standard - Accessible direction: We provide a shipment-tracking number after carrier handoff. Carrier systems can require additional time before displaying movement.

Processing and transportation estimates

Practical detail - Policy-based outcome: Allow 1-2 business days for order processing, followed by an estimated 4-6 business days in transit.

Merchant and customer service details

Service approach - US-focused clarification: For policy or order assistance, customers may contact gocontigo through the following channels.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigobrige.shop

Phone: 512-743-7642

Physical and return address: 836 Robertson Rd, Anniston, Alabama, 36207, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/New_York).